Privacy Policy

Last Updated: 1/15/2025

TTFS Group Pty Ltd (“TTFS”, “The Temp Fence Shop”, “The Temporary Fencing Shop”, “we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, engage with our services, or make a purchase from us.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information from you in a variety of ways, including when you visit our website, create an account, place an order, or interact with our customer support team. The types of personal information we may collect include:

• Personal Identification Information: Name, email address, phone number, mailing address, billing address.
• Payment Information: Credit card details or other payment information (we use secure third-party payment processors for transactions).
• Account Information: Username, password, and other registration details when creating an account.
• Order Information: Product details, order history, and preferences.
• Device Information: IP address, browser type, operating system, and other technical data related to your use of our website.
• Cookies and Tracking Information: Information about how you interact with our website, including through cookies and similar technologies.

2. How We Use Your Information

We use the personal information we collect to provide and improve our products, services, and customer experience. Specifically, we may use your information for the following purposes:

• Processing Transactions: To complete and manage your orders, including processing payments and shipping.
• Customer Support: To respond to your inquiries, support requests, or feedback.
• Account Management: To create and manage your account, providing you with access to features like order history and product preferences.
• Marketing and Communications: To send you promotional emails, newsletters, or updates about our products and services (you can opt-out of marketing emails at any time).
• Improving Our Website: To analyze how you use our website, identify areas for improvement, and personalize your experience.
• Compliance and Legal Obligations: To comply with applicable laws, regulations, and legal obligations.

3. How We Share Your Information

We value your privacy and will not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your information with third-party vendors and service providers who help us operate our business, such as payment processors, shipping companies, and marketing platforms. These providers are obligated to protect your personal data and use it only to perform services for us.
• Legal Compliance: We may disclose your information to comply with legal obligations, such as responding to subpoenas, court orders, or government requests.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our business, your information may be transferred as part of that transaction.

4. Security of Your Information

We take the security of your personal information seriously. We use reasonable administrative, technical, and physical safeguards to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: If any of your personal information is incorrect or incomplete, you can request that we update it.
• Deletion: You can request the deletion of your personal information, subject to applicable laws and certain exceptions (e.g., we may retain data to fulfill orders or comply with legal obligations).
• Opt-Out of Marketing: If you no longer wish to receive marketing communications from us, you can opt-out by clicking the “unsubscribe” link in our emails or contacting us directly.
• Cookie Preferences: You can manage your cookie preferences through your browser settings or by using any cookie management tools we provide on the website.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device that help us remember your preferences and analyze website usage. We use cookies for the following purposes:

• Essential Cookies: To enable core website functionalities, such as order processing and account management.
• Performance Cookies: To collect data on how visitors use our website, helping us improve the site’s functionality and performance.
• Targeting/Advertising Cookies: To deliver targeted ads based on your interests or browsing behavior, both on our website and across the web.

You can control the use of cookies through your browser settings, but please note that disabling cookies may affect your ability to use certain features of our website.

7. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy applies only to our website and services. We are not responsible for the privacy practices of third-party websites, so we encourage you to read their privacy policies before providing any personal information.

8. International Transfers

If you are located outside of [Insert Country], please note that your personal information may be transferred to, and processed in, [Insert Country] where our servers are located. By using our website, you consent to the transfer of your personal information to countries outside your jurisdiction, which may have different data protection laws.

9. Children’s Privacy

Our website is not intended for use by individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any updates. Continued use of our website and services after any changes to the Privacy Policy will signify your acceptance of those changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us today!